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Terms & Conditions

The terms that govern your use of the AWHO website and its housing welfare services, under the applicable laws of India.

These Terms and Conditions (“Terms”) govern your access to and use of the website of the Army Welfare Housing Organisation (AWHO) and the housing welfare services offered through it. By accessing or using this website, you confirm that you have read, understood and agree to be bound by these Terms. If you do not agree, please do not use the website.

1. Use of the Website

You agree to use the AWHO website in accordance with all applicable laws and regulations of India. You must not use the website for any unlawful purpose, or in any way that could damage, disable, overburden or impair the website, or interfere with any other party's use of it. AWHO may restrict or withdraw access to any part of the website at any time without notice.

2. Content and Intellectual Property

All content on the website, including but not limited to text, graphics, logos, images, layouts and software, is the property of AWHO or its content suppliers and is protected by copyright and other intellectual property laws of India. You may not reproduce, modify, distribute or republish any such content without the prior written consent of AWHO, except where expressly permitted by law.

3. User Registration and Account

Where the website allows you to register an account, you must provide accurate, current and complete information and keep it updated. You are responsible for maintaining the confidentiality of your account credentials and for all activities that take place under your account. Please notify AWHO immediately of any unauthorised use of your account.

4. Housing Services

AWHO provides housing welfare services to eligible individuals, including serving and retired personnel of the Indian Armed Forces, Paramilitary Forces and Government Services, and their families. All services relating to housing — including applications, registration, demand surveys, allotment and eligibility — are subject to the specific eligibility criteria, scheme rules and availability notified by AWHO from time to time. AWHO reserves the right to modify, suspend or discontinue any service without prior notice.

5. Limitation of Liability

To the maximum extent permitted by law, AWHO and its affiliates, office-bearers, officers, directors, employees and agents will not be liable for any damages, including indirect, incidental, special, punitive or consequential damages, arising out of or in connection with your use of, or inability to use, the website or its services.

6. Disclaimers

The website and its content are provided on an “as is” and “as available” basis. AWHO makes no warranties or representations, express or implied, regarding the availability of the website, the accuracy or completeness of its content, or that it will be free from errors, interruptions, viruses or other harmful components. Information on the website is for general guidance only and does not constitute a binding offer.

7. Privacy Policy

Your use of the website is also governed by our Privacy Policy, which explains how we collect, use and protect your personal data in accordance with the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000. By using the website, you consent to such processing of your personal information.

8. Third-Party Links

The website may contain links to third-party websites. These links are provided for your convenience only and do not imply endorsement by AWHO. AWHO is not responsible for the content, availability or privacy practices of any third-party websites, and your use of them is at your own risk.

9. Changes to the Terms and Conditions

AWHO reserves the right to modify, update or revise these Terms at any time without prior notice. Any changes will be posted on this page with an updated effective date. Your continued use of the website after such changes constitutes your acceptance of the revised Terms.

10. Termination

AWHO reserves the right to terminate or suspend your access to the website, without notice, for any conduct that we believe violates these Terms, applicable law, or is harmful to the website, its services or other users.

11. Governing Law & Jurisdiction

These Terms are governed by and construed in accordance with the laws of India. Any dispute arising out of or in connection with these Terms or your use of the website shall be subject to the exclusive jurisdiction of the competent courts at New Delhi.

12. Indemnification

You agree to indemnify and hold harmless AWHO and its affiliates, office-bearers, officers, directors, employees and agents from and against any claims, damages, losses, liabilities and expenses, including reasonable legal fees, arising out of your use of the website or your breach of these Terms.

13. Contact Information

For any questions regarding these Terms and Conditions, please contact: